As I'm paying the bills, it always aggravates me to deal with the one or two companies with freakishly long account numbers. I'm supposed to write this ridiculous number in the subject line of my personal check? Seriously? And to think that I might be held responsible for lost or no payment if they can't figure out how to assign payment from my check to my account infuriates me.

Seriously, this is one of those little details that should be considered. If your customers can't write their full account number in the subject line, you risk loss of funds, wasted time, dissatisfied customers, and potential online reputation management issues.

So there you have it. Complaint #1.

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